Magnet SquaredSupport
Found a bug, or have a question? Email support@magnetsquared.com. Please include your phone model and what you were doing when it happened. We usually reply within a few days.
Questions
How does scoring work?
Tap a block to make it the magnet. Every block of the same color slides toward it, and any 4 or more touching blocks of one color clear. When the blocks settle, new clears can set off a chain, and each step in the chain raises the multiplier. The readout under the board shows what your last tap scored.
How do lives work?
You start with 4 lives. A tap that clears nothing costs one. Score 250 or more in a single tap (chains included) to win one back, up to 4. Each life you win back raises that target by 100. Next life under the board shows the current target.
The board has no moves left. What now?
When no tap can clear anything, the game offers Reshuffle for one life. If you're on your last life when that happens, the game ends.
When do ads appear?
A small banner ad sits at the top of the screen while you play and on the leaderboard. Phones with a short screen don't show it, so the board keeps its size. A full-screen ad appears after every third finished game, when you start the next one. Full-screen ads never interrupt a game.
How do I change my ad privacy choices?
If you're in a region where a consent choice applies (such as the EEA, the UK or some US states), open Settings from the game's menu and tap Privacy options. On iPhone you can also turn tracking off in Settings › Privacy & Security › Tracking. See the privacy policy for details.
How do I reset my best score?
The Best score in the game is stored only on your phone. To reset it, clear the app's data: on Android, go to Settings › Apps › Magnet Squared › Storage › Clear storage. On iPhone, delete and reinstall the app. This also resets your ad privacy choices. It doesn't change the leaderboard; to leave that, see below.
Does it work offline?
Yes. The game plays fully offline; ads only load when you're online. Games started offline aren't ranked on the leaderboard.
Leaderboard
How does the leaderboard work?
It's one global board shared by Android, iPhone and the web demo, with an all-time ranking and a weekly one that restarts every Monday (UTC). There's no account: the first time you finish a game, the game offers to add your score under a display name you choose. Tap Not now and it won't ask again; you can join later from Ranks. Only your best score shows. Your display name is public, so don't use your real name.
Why wasn't my game ranked?
Each ranked game starts from a layout our server deals, and the server checks the score by replaying your taps. A game isn't ranked if it started while you were offline, or if a newer version of the game is out (update the app, or reload the web page). If you lose your connection at the end of a game, it's sent the next time you play online.
How do I change my name or leave the leaderboard?
To change your name, open Settings and tap Change (or Rename on Ranks). To leave, open Ranks and tap Remove me twice to delete your name and all your scores from the leaderboard. If you've uninstalled the app or cleared your browser's data first, see Lost your leaderboard name? below. See the privacy policy for what's stored.
Lost your leaderboard name?
There are no accounts. Your name belongs to a key kept on your phone or in your browser, so if that key is gone (a new phone, a reinstall, cleared browser data), the game sees you as someone new and says your old name is taken.
Email us the name and we'll free it so you can pick it again. Its old scores are deleted with it. We can't check that a name was yours, so we only free a name that hasn't had a game ranked in the last 30 days.
Why is the game asking for my name again?
Names are released after 6 months without a ranked game: the name and its scores are deleted, and the name becomes free for anyone. Finishing any ranked game restarts the 6 months, new best or not. Pick a name to rank again; your old one works if nobody has taken it.
How do I report a name?
Tap Report a name at the bottom of Ranks, or email support@magnetsquared.com with the name. We hide or rename names that are offensive or impersonate someone.